- Lead, motivate, and support a large team, including implementing career development plans and resolving operational issues.
- Manage timely data collection and updates to operations metrics to achieve productivity targets, reduce cost per unit, and minimize errors.
- Ensure excellent customer service delivery by monitoring branch operations and delegating responsibilities effectively.
- Partner with cross-functional teams to improve proprietary tools, systems, and operational processes.
- Collaborate with legal and safety departments to ensure compliance with internal policies and regulations.
- Oversee materials and inventory management to optimize operational efficiency.
- Conduct budget reviews, track costs, and report financial plans to upper management.