- Conduct Net Promoter Score (NPS) calls to gather feedback from users.
- Document responses accurately and analyze feedback trends.
- Maintain professionalism and ensure a positive interaction with customers.
Audio & Video Auditing:
- Review and assess audio and video content for quality and compliance.
- Identify and report inconsistencies or issues in content.
- Work closely with relevant teams to improve content standards.
Who Can Apply
- Robust communication and interpersonal skills.
- Attention to detail and ability to follow structured processes.
- Comfortable making calls and interacting with customers.
- Basic understanding of audio/video quality assessment is a plus.
- Available to work from Unacademys Bangalore office for 3 months.