About JOB

We are looking for a detail-oriented and proactive Operations Executive to join our team. The candidate will be responsible for monitoring transactions, handling client queries, coordinating with internal teams, and ensuring smooth transaction processing and client support. Key Responsibilities

Monitor, verify, and approve transactions as per company process and compliance requirements

Handle client queries related to transaction status, delays, failed payments, and beneficiary fund receipt issues

Coordinate with internal teams and banking partners for transaction investigations and resolutions

Respond to clients professionally through email and other communication channels

Send regular transaction status updates and follow-up emails to clients

Maintain and update Excel/MIS sheets for all client queries, complaints, transaction issues, and resolutions

Ensure all client issues are tracked, resolved, and properly documented





Escalate critical or unresolved cases to the respective teams promptly

Maintain accuracy, confidentiality, and operational efficiency in daily activities. Requirements

Bachelor’s degree in B.Com, BBA, BBM, BA, MBA, or any banking/finance-related field

Freshers are welcome to apply

Good verbal and written communication skills in English

Basic knowledge of banking, remittance, payment operations, or financial services preferred intermediary or Proficiency in MS Excel and basic computer applications

Strong attention to detail and problem-solving skills

Ability to manage multiple tasks and work in a fast-paced setting Preferred skills

Experience in customer support, banking operations, or payment processing is an added advantage

Understanding of transaction monitoring and compliance processes preferred

Good coordination and follow-up skills

📌 Operations Executive (Bengaluru)
🏢 CodeGama
📍 Bengaluru