Must have Skills

- Strong Continuous Improvement, Lean, and Operational Excellence mindset with hands-on deployment experience in large-scale operations or shared services environments.

- Practical experience in building OPEX culture, capability journeys, and structured problem-solving discipline across business teams.

- Strong knowledge of Six Sigma & Lean methods including A3 Problem Solving, Root Cause Analysis, Kaizen, Visual Management, Value Stream Mapping, Waste Identification, Standard Work, and Daily Management.

- Ability to translate enterprise priorities into capability building interventions, deployment roadmaps, coaching plans, and measurable adoption outcomes.

- Strong facilitation and training capability, with experience delivering classroom and virtual learning interventions for leaders, managers, CI practitioners, and frontline teams.

- Robust coaching capability to support CI practitioners, leaders, and teams in applying OPEX methods on real business problems.

- Ability to work across a complex matrix organisation and influence stakeholders across functions, locations, and leadership levels.

- Strong analytical and structured problem-solving skills with the ability to connect KPIs, performance gaps, process issues, root causes, and countermeasures.

- Strong stakeholder management skills with the ability to partner with CI teams, business leaders, L&D;, site teams, and global functional stakeholders.

- Strong communication skills with fluency in English, including the ability to create leadership-ready narratives, training material, one-pagers, playbooks, and governance updates.





- Ability to manage multiple capability building initiatives, training calendars, deployment plans, and stakeholder expectations in parallel.

- Relevant degree or equivalent qualification in business, operations, engineering, quality, transformation, or related discipline.

Other preferred skills

- Certified Lean Six Sigma Black Belt, Master Black Belt, Lean Practitioner, Agile Coach, or equivalent CI/OPEX certification.

- Experience working in Global Capability Centres, shared services, logistics, supply chain, customer experience, finance operations, or large-scale service operations.

- Experience in designing maturity models, assessment frameworks, adoption dashboards, and capability health metrics.

- Strong understanding of performance management systems, KPI governance, leading and lagging indicators, and daily management routines.

- Experience in building Train the Trainer or Train the Practitioner models at scale.

- Ability to simplify complex OPEX concepts into practical, business-friendly tools and methods.

- Strong ownership and execution mindset with the ability to drive outcomes without direct authority.

- Confidence to challenge constructively, push for problem clarity, and prevent premature solutioning.

- Experience working with globally distributed, multicultural teams.

- Strong business partnering mindset with customer-centric and outcome-driven orientation.

- Good to Have - Digital and analytical orientation with working knowledge of Excel, PowerPoint, Power BI, Python, SQL, automation concepts, or process intelligence tools.

📌 Operational Excellence Lead (Navi Mumbai)
🏢 A.P. Moller - Maersk
📍 Navi Mumbai