Job Overview:

We are looking for an experienced AR (Accounts Receivable) Caller with 1-4 years of experience to join our dynamic team at Optimize RCM. The ideal candidate will handle the resolution of accounts, follow up on pending claims, and manage all aspects of AR processes efficiently.

Key Responsibilities:

- Review and analyze accounts receivable reports for follow-up.
- Initiate calls to insurance companies or patients to collect pending claims and resolve denials.
- Understand and resolve insurance-related issues in AR, including claims rejections, denials, and underpayments.
- Research and resolve discrepancies in account balances, ensuring timely and accurate resolution.
- Follow up on unpaid claims and aging AR accounts to ensure maximum cash flow.
- Maintain accurate records of all calls and communications with insurance companies.
- Collaborate with the billing team to ensure claims are processed correctly.




- Meet productivity and quality benchmarks set by the team.

Qualifications and Skills:

- 1-4 years of experience as an AR Caller in a healthcare domain, preferably in revenue cycle management.
- Strong understanding of healthcare insurance claims processes (denials, underpayments, etc.).
- Excellent verbal and written communication skills for interacting with insurance companies and patients.
- Proficient in AR systems and MS Office (Word, Excel).
- Robust analytical and problem-solving abilities.
- Ability to work independently and meet deadlines.

Preferred Qualifications:

- Knowledge of medical billing and coding.
- Experience with healthcare claims in the US market.
- Prior experience in working with RCM companies is a plus.

📌 Opeings for AR (India)
🏢 Optimize Rcm
📍 India