Job DescriptionPosition

NOncology Counselor

nDepartment

NMedical Oncology

nLocation

NZeeva Cancer Care, Noida

NEmployment Type

nFull-Time

NExperience

n1–3 Years

NAbout Zeeva Cancer Care

NZeeva Cancer Care is committed to providing compassionate, patient-centric, and evidence-based cancer treatment. We are looking for an empathetic and skilled Oncology Counselor to support patients and their families throughout their cancer journey by providing emotional, psychological, and treatment-related guidance while coordinating care with the medical team.

NKey Responsibilities

nPatient Counseling

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- Counsel newly diagnosed cancer patients and their families regarding the treatment journey.
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- Provide emotional support and help patients cope with the psychological impact of cancer.
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- Explain treatment plans, procedures, expected outcomes, and possible side effects in simple, understandable language.
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- Address patient concerns and ensure they feel informed and supported throughout their care.
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nTreatment Coordination

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- Coordinate appointments for consultations, chemotherapy, investigations, and follow-up visits.
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- Work closely with Medical Oncologists, Nursing staff, and other departments to ensure seamless patient care.
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- Assist patients in understanding their treatment schedules and required documentation.
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- Ensure timely follow-upwith patients undergoing treatment.
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nPatient Relationship Management

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- Build trust and maintain long-term relationships with patients and caregivers.
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- Respond to patient queries via phone, email, or in-person interactions.
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- Ensure a positive patient experience by addressing concerns promptly and professionally.
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- Maintain confidentiality of all patient information.
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nDocumentation & Reporting

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- Maintain accuratecounseling records and patient interaction notes.
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- Update patient information in the Hospital Information System (HIS) or CRM.
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- Prepare daily and monthly reports related to patient counseling and follow-ups.
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- Coordinate with the billing and insurance teams whenever required.
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nPatient Education

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- Educate patients about nutrition, lifestyle modifications, treatment adherence, and supportive care.
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- Provide educational materials and guide patients to available support resources.
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- Participate in cancer awareness and patient education programs organized by the hospital.
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nRequired Qualifications

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- Bachelor's degreein Psychology, Social Work, Life Sciences, Nursing, Healthcare Management, or a related field.
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- Master's degree in Psychology, Medical Social Work, Counseling, or Hospital Administration is preferred.
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nExperience

n

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- 1–5 years of experiencein patient counseling, healthcare counseling, oncology counseling, or hospital coordination.
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- Experience in an oncology hospital or cancer centre will be an added advantage.
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nRequired Skills

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- Excellent communication and interpersonal skills.
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- Strong counseling and patient relationship management abilities.
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- Compassionate and empathetic approach toward patients and caregivers.
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- Ability to handle emotionally sensitive situations with professionalism.
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- Good organizational andcoordination skills.
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- Basic knowledge of cancer treatments, chemotherapy, immunotherapy, and supportive care is preferred.
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- Proficiency in Microsoft Office and Hospital Information Systems (HIS/EMR/CRM).
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nDesired Competencies

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- Patient-first mindset with a compassionate approach.
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- Excellent listening andproblem-solving skills.
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- Ability to work under pressure while maintaining empathy.
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- Strong teamwork and collaboration skills.
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- High level of professionalism, integrity, and confidentiality.
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- Ability to manage multiple patients and follow-ups efficiently.
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nWhat We Offer

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- Opportunity to work with a compassionate and patient-focused oncology team.
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- Exposure to advanced cancer care and multidisciplinary treatment.
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- Continuous learning andprofessional development opportunities.
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- Supportive and collaborative work environment.
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- Market-competitive salary and performance-based incentives.
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nApply Now

nSend your resume to: [email protected]

NJoin Zeeva Cancer Care and become a trusted source of support for patients and families as they navigate their cancer journey with confidence, compassion, and hope.

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