We are looking for a responsible and organised Office Assistant to support our visa consultancy operations. The role involves assisting clients with application forms, handling office visitors, managing calls and emails, following up with clients, maintaining records, and making marketing and lead follow-up calls.

The candidate should have good communication skills, basic computer knowledge, and the ability to manage multiple tasks accurately and professionally.

Key Responsibilities

- Assist clients in completing visa application forms and collecting the required information.
- Check application forms for missing or incomplete details before forwarding them to the concerned team.
- Welcome and attend to clients visiting the office.
- Understand the client’s requirement and coordinate with the appropriate team member.
- Answer incoming telephone calls, WhatsApp messages and emails.
- Make follow-up calls regarding pending documents, payments, appointments and application updates.
- Maintain proper records of client conversations, follow-ups and application status.
- Update client information in Excel, CRM software or the company portal.
- Schedule appointments and maintain the office calendar.
- Make marketing calls to enquiries, prospective clients and existing leads.
- Explain the company’s visa consultation and application-support services clearly.




- Follow up with leads and arrange consultation calls or office meetings.
- Assist with scanning, printing, photocopying, filing and organising documents.
- Maintain confidentiality of client information and documents.
- Support the team in general office administration and day-to-day operational work.

Candidate Requirements
- Graduate or undergraduate with relevant office experience.
- Positive spoken and written communication skills in Hindi and English.
- Basic knowledge of Microsoft Word, Excel, email and internet usage.
- Comfortable handling telephone calls and speaking with clients.
- Ability to make marketing and follow-up calls.
- Good organisational and record-maintenance skills.
- Professional, polite and confident while dealing with clients.
- Ability to work responsibly and follow instructions.
- Attention to detail while entering information and checking forms.
- Previous experience in a visa consultancy, travel company, education consultancy, telecalling or customer service will be preferred.

Skills Required
- Client handling
- Telecalling
- Lead follow-up
- Email communication
- Data entry
- Application-form assistance
- Office administration
- Microsoft Office
- Record management
- Customer servic

Pay: From ₹12,000.00 per month

Work Location: In person

📌 Office Assistant (Delhi)
🏢 Trimax International
📍 Delhi