Excellent Opportunity with MNC Client - Immediate Joiner:

We are seeking a New Relic Platform Administrator (Observability Engineer) to establish the enterprise observability platform for the SRS environment. The role will be responsible for end-to-end administration, monitoring enablement, and continuous optimization of New Relic across infrastructure, applications, and cloud ecosystems.

This role ensures platform stability, visibility, alerting effectiveness, and observability maturity.

Key Responsibilities :

1.

Platform

Administration :

- Administer Current Relic tenants, accounts, sub-accounts, and workspace configurations
- Implement platform availability, configuration standards, and governance controls
- Ensure scalability and performance of the observability platform

2. User &

- Access Management :
- Configure and maintain SSO integrations
- Conduct periodic access reviews aligned with security policies

3.

Agent Lifecycle

Management :

- Deploy, configure, upgrade, and patch New Relic agents across:
- Infrastructure monitoring
- APM
- Browser &
- Mobile monitoring
- Synthetic monitoring
- Ensure agent health, coverage, and compliance across environments

4.

Integration

Management :

- Configure and maintain integrations with:
- AWS, Azure, AKS/Kubernetes
- CI/CD pipelines
- ITSM/Ticketing tools
- Internal enterprise platforms
- Enable seamless telemetry flow across systems

5.

App Insights

Integration :

- Integrate Azure Application Insights with New Relic for unified monitoring
- Enable consolidated dashboards and cross-platform visibility (Note: App Insights configuration remains with application teams)

6. Dashboards &

- Alerting:
- Design, build,



and maintain dashboards aligned to business and operational KPIs
- Configure and tune:
- Alert policies and conditions
- Notification channels and workflows
- Synthetic monitors
- Reduce alert noise through tuning and correlation

7.

Telemetry Pipeline

Management :

- Manage ingestion of logs, metrics, traces, and events
- Implement:
- Data drop rules
- Log parsing and normalization
- Attribute enrichment
- Data partitioning strategies

8.

Observability

Reporting :

- Produce periodic reports on:
- Platform health
- Agent coverage
- Alert effectiveness (noise reduction)
- MTTD, MTTA, MTTR metrics
- Data ingestion trends
- Support executive dashboards and scorecards

9.

Continuous

Improvement :

- Drive observability maturity initiatives:
- Dashboard standardization
- Alert hygiene and optimization
- Runbook automation and integration
- Anomaly detection enablement

Required Skills &

Experience :

Technical Skills :

- Hands-on experience with New Relic (APM, Infra, Logs, Synthetics)
- Strong understanding of Observability (metrics, logs, traces)
- Experience with Azure / AWS / Kubernetes (AKS preferred)
- Knowledge of CI/CD tools and DevOps pipelines
- Experience with Application Insights integration (preferred)
- Understanding of RBAC, SSO, and identity management

Analytical &

- Reporting Skills :
- Ability to interpret observability KPIs (MTTR, alert noise, coverage)
- Experience creating dashboards and executive reports
- Data-driven decision-making mindset

Qualifications :

- Bachelors degree in Engineering / Computer Science or equivalent
- 38 years of experience in Observability / Monitoring / SRE domain

📌 NewRelic Platform Administrator - Observability Services (India)
🏢 AI Adept Consulting
📍 India