- The candidate will work with the Sales teams and help them configure the demo environments for the client demos.
- The candidate should have the ability to understand business scenarios and provide solutions that leverage the Dynamics 365 platform.
- The candidate will also be responsible to help conduct trainings for team members of the technology solution and create and maintain knowledge sharing documentation.
- Knowledge of Dynamics 365 business applications for Customer Engagement and the related SDK
- Proficient with configuration, customizing, and integrating Microsoft Dynamics CRM.
- Significant experience working with Dynamics 365 Online and Microsoft Power Platform including PowerApps (Canvas, Portal and Model Driven Apps), Power Automate, Portal Pages and Dynamics 365 CE Apps.
- Must have experience working on Business rules, workflows, Power Automate flows.
Key Skills Expertise:
- Dynamics 365 CE (Sales, Customer Service, Field Service)
- Power Platform (Power Apps, Power Automate, Power BI integration)
- Workshop facilitation, client demos, and proposal creation
- Business analysis, stakeholder engagement, solution design
- Familiarity with tools like JIRA, Confluence, XRM Toolbox, Ribbon Workbench
- Estimation, scoping, and technical proposal writing
Qualifications
- Bachelor s degree in Engineering or relevant field
- 12+ years of experience with Microsoft Dynamics CRM/D365 CE
- Excellent communication and presentation skills
- Experience in DevOps would be an added advantage.
- Related D365 Certifications would be an added advantage.
- Experience with JAVA Script.