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THE JOB FACTORY!!!!

HIRING FOR GRADUATE FRESHERS VOICE PROCESS

PROCESS SAL UPTO 3.5 LPA & Exp 6.5Lpa

WORK TYPE--FULL TYPE

LOCATION-BANGALORE

5 DAYS WORKING 2 DAYS OFF

CAB---1 WAY CAB BASED ON SHIFTS

IMMEDIATE JOINERS ONLY FOR MORE DETAILS Call Or Whatsapp

HR Sameera - (phone hidden)

EMAIL ID [email protected] A Customer Service Executive (Voice Process) is responsible for assisting customers over phone calls and ensuring their issues are resolved professionally.

Typical job responsibilities

- Handle inbound and/or outbound customer calls.
- Answer customer questions about products or services.
- Resolve complaints and provide appropriate solutions.
- Update customer information in the CRM system.
- Escalate complex issues to the relevant team.
- Meet quality, productivity, and customer satisfaction targets.

Eligibility:
- Any graduate (freshers are usually eligible).
- Valuable communication skills in English; many roles also require Hindi or another regional language.




- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts if required.

A Non-Voice Process Executive handles customer support and back-office work through email, live chat, ticketing systems, or data processing instead of phone calls.

Typical job responsibilities

- Respond to customer queries via email or chat.
- Process customer requests and update records.
- Perform data entry and document verification.
- Resolve issues and escalate complex cases when needed.
- Maintain accurate records and meet quality standards.

Eligibility:
- Any graduate (freshers are often eligible).
- Good written English and typing skills.
- Basic computer knowledge (MS Office, email, internet).
- Attention to detail and ability to work in shifts if required.

FOR MORE DETAILS Call Or Whatsapp HR Sameera - (phone hidden)

EMAIL ID [email protected] THE JOB FACTORY !!!

📌 Mega Walk-In-Drive International Voice Process/ Customer Support (Bengaluru)
🏢 The Job Factory
📍 Bengaluru