Roles and Responsibilities :

- Accountable for working with the Front Office Application support team.

- Responsible for Incident Management within the Front Office area.

- Responsible for working with Front Office Application support to drive Service Improvement.

- Accountable to work with business users to identify concerns or areas for improvement in their workflows and work with Aladdin ASM, BlackRock and Aladdin Change managers on the resolution.

- Accountable for understanding the entire Trade Life Cycle and prioritize the issue based on criticality.

- Ability to resolve queries related to Business critical applications e.g. Aladdin, Bloomberg, WSO etc.

- Ability to work in 3 different time zones on rotation basis and over weekend for business critical activities.

Job Requirements :

- 4-9 years of experience in investment banking/venture capital/private equity industry.

- Robust understanding of application support, fix protocols, front office support, and trade life cycle processes.

- Proficiency in using OMS platforms like Aladdin, Bloomberg or Charles River is desirable.

📌 Manager - Front Office Application Support (Pune)
🏢 Mu0026G Global Services
📍 Pune