Mainframe Production Support Professional (Bengaluru)

Mainframe Production Support Professional (Bengaluru)

31 Jul
|
Zennial Pro
|
Bengaluru

31 Jul

Zennial Pro

Bengaluru

Key Responsibilities

- Provide 24x7 production support for mainframe applications and infrastructure.

- Monitor and manage batch jobs, schedulers, and production workflows.

- Investigate and resolve production incidents, abends, and job failures.

- Perform root cause analysis (RCA) and implement preventive measures.

- Coordinate with development, infrastructure, and business teams for issue resolution.

- Handle service requests, change requests, and problem management activities.

- Ensure adherence to SLA, incident response, and escalation procedures.

- Participate in release and deployment activities during maintenance windows.

- Prepare operational documentation, runbooks, and support reports.

- Support performance tuning and system optimization initiatives.

- IBM z/OS

- JCL (Job Control Language)

- COBOL

- CICS

- DB2

- VSAM

- TSO/ISPF

📌 Mainframe Production Support Professional (Bengaluru)
🏢 Zennial Pro
📍 Bengaluru

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