Job Profile : Warehouse & Logistics Executive Role Overview:

We are looking for a hands-on Warehouse & Logistics Executive to manage end-to-end operations across our 65,000 sq. ft. showroom and 3 warehouse facilities. This is a dual-charge role the person will be equally responsible for warehouse operations (inventory accuracy, storage, stock movement, handling of high-value goods) and logistics operations (dispatch planning, transportation, last-mile delivery, and vendor/customer coordination). The ideal candidate is someone who can be as comfortable walking the warehouse floor doing a stock audit as they are coordinating a VIP customer's delivery schedule.

Key Responsibilities:

1.

Warehouse

Management

Oversee day-to-day operations across all 3 warehouses — receiving, storage, organization, and stock movement of furniture and decor items.

Design and maintain an efficient warehouse layout (zoning by category, SKU, size, fragility) to maximize space utilization across all 3 locations.

Monitor inventory levels across the showroom and all warehouses to ensure optimal stock availability without overstocking or stockouts.

Conduct regular stock audits/cycle counts across locations to identify discrepancies and maintain accurate, real-time records.

Implement and enforce proper handling, packing, and storage protocols to prevent damage to high-value furniture (padding, crating, humidity/dust control, etc.).

Manage inward and outward material movement between showroom and warehouses, ensuring accurate documentation (GRNs, stock transfer notes, delivery challans).

Ensure warehouse safety, cleanliness, and compliance standards are maintained at all times.

Supervise warehouse staff/helpers, allocate daily tasks,



and ensure productivity targets are met.

- Transportation & Delivery Coordination:

Plan and oversee scheduling and dispatching of deliveries from warehouses to customers' homes/sites.

Coordinate with third-party logistics (3PL) providers and in-house delivery teams to ensure timely and safe delivery of furniture.

Optimize delivery routes across the region to minimize costs and turnaround time.

Ensure delivery vehicles are properly maintained, loaded correctly (to prevent damage), and compliant with safety standards.

Track shipments in real time and proactively flag delays or issues.

3.

Customer

Interaction

Communicate directly with customers to confirm delivery details, timelines, and installation requirements.

Address and resolve customer concerns related to delivery delays, damages, or scheduling conflicts.

Provide proactive updates to customers on delivery/order status.

Act as the single point of contact for VIP/high-value customers, arranging personalized delivery and white-glove installation services.

Coordinate closely with the sales and customer service teams to align on delivery commitments and customer expectations.

4.

Supply

Chain & Vendor Relations:

Liaise with suppliers/manufacturers (domestic and imported) for timely receipt of goods; resolve any logistical or documentation issues.





Build and maintain solid relationships with transporters, freight forwarders, and packing/crating vendors.

Negotiate rates and contracts with logistics vendors to secure cost-effective, reliable services.

Coordinate customs/import documentation where applicable for imported furniture lines.

5.

Process

Improvement & Reporting:

Analyze warehouse and logistics operations to identify inefficiencies and recommend improvements.

Implement and maintain a tracking/inventory management system across all 3 warehouses and the showroom for real-time visibility.

Prepare regular MIS reports on inventory levels, stock ageing, delivery TAT (turnaround time), and damage/return rates.

Stay updated on industry best practices for luxury goods handling, warehousing, and logistics.

Qualifications & Skills:

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

5+ years of experience in warehouse and/or logistics roles, preferably in luxury goods, furniture, or home decor industry.

Hands-on experience managing multi-location warehouses and coordinating deliveries simultaneously.

Proficiency in logistics/inventory management software (ERP, WMS, Excel/Google Sheets at minimum).

High attention to detail with the ability to handle high-value, fragile inventory.

Working knowledge of local transportation laws, permits, and regulations.

Willingness to travel between showroom and warehouse locations.

Work Location: Building No. C-2, Gala No. 1–6, Chamunda Complex, Kasheli–Bhiwandi Road, Thane, Maharashtra 421302

Work Schedule: 6 days a week Weekly Off: Friday

📌 Logistic and Warehouse Executive (Thane)
🏢 Trezure Casa
📍 Thane