RCU Fraud Investigation -Ensure fraud cases are investigated and investigation reports submitted to respective units for end-to-end tracking & closure.
- TAT for filing Investigation Report from the date of concluding the investigation.
- TAT for concluding the investigation from the date of incident reporting.
Cyber Fraud -
- Ensure all third-party cyber fraud cases are reviewed & investigated if there is current modus operandi, identify gaps & implement fraud prevention measures.
- Regular coordination with GRT, Marketing, Infosec (Paladion) and Legal Team as & when required.
Internal Control &
- Process
Fraud Mitigation -.
Root Cause
Analysis (RCA), identification of gaps, suggestion & implementation of fraud mitigation steps for prevention of fraud recurrence & coordination with law enforcement..
Department
Audit &
- Regulatory Compliances (Internal Audit Score &
- Open Items).
Process Efficiency
MIS &
- Reporting -
1.
Incident
Tracker maintenance & complete updation on a daily basis.
2.
Cyber Fraud
Tracker maintenance & complete updation on a daily basis.
- Monthly dashboard to be prepared along with Quarterly / Half-Yearly &
- Annual data to be submitted to the Management, RMC, ORMC, ACB via presentations and coordination with ORM &
- Compliance team for the same.
- Maintaining tracker for all documents sent for verification as part of investigation & vendor report delivery along with vendor bill clearance.
- Attempted fraud transaction review and submission to Compliance (ML tracker).
People Management
- Learning &
- Development and Team Management - Self Training (4) &
- Off-role staff Training (1 Training / Month), Team Huddle &
- Engagement, Coordination with internal stakeholders, Annual 12 Monthly Meetings.
📌 Location Investigation Manager (Lucknow)
🏢 Aditya Birla Group
📍 Lucknow
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