Folks with minimum 3 years of relevant experience in the below areas :
Strong experience with Cornerstone LMS Administration, including:
o Assigning training o Creating and updating curricula o Managing sessions using advanced functionality o Adding and maintaining training history records o Ability to load, test, and troubleshoot issues with eLearning Modules (SCORM, AICC)
- Robust customer service orientation and ability to support a global user base professionally and efficiently
- Experience using ServiceNow or similar ticketing/workflow systems (preferred)
- Familiarity with reporting and analytics tools (e.g., generating LMS reports, dashboard views)
- Ability to follow standardized global processes and ensure accurate documentation of work
- Strong attention to detail and ability to work independently while meeting service level expectations
- Professional communication skills, both written and verbal
- Ability to work in 24 x 7 rotational shift, including supporting during weekends and holidays