Stairlift Technician — Key Responsibilities Installation Survey site (staircase dimensions, angles, landings, obstructions) before installation Install straight and curved stairlift rail systems as per manufacturer specs and site survey Mount rail brackets securely to staircase structure (wood, concrete, or open-tread stairs) Wire and connect electrical components (charging points, control units, seat mechanisms) Test full range of motion, safety sensors, and emergency stop functions post-install Maintenance & Servicing Conduct scheduled AMC (Annual Maintenance Contract) visits Lubricate rails, check drive belts/gears, inspect battery health Calibrate safety sensors (obstruction detection, seatbelt sensors, swivel locks) Replace worn parts (batteries, remote controls, upholstery, charging contacts)
Diagnose and fix electrical/mechanical faults on breakdown calls Safety & Compliance Ensure installations meet relevant safety standards (EN 81-40 for stairlifts, or local equivalents) Perform load testing and safety certification post-installation Maintain documentation: service reports, safety checklists, warranty cards Customer-Facing Duties Demonstrate product usage to end clients (especially elderly/PwD users) and caregivers Handle in office troubleshooting during warranty/AMC period Escalate complex technical issues to engineering/OEM support Reporting & Coordination Submit installation/service completion reports (often photo checklist based) Coordinate with sales/ops team on site readiness before installation Maintain spare parts inventory for assigned territory