- Develop and optimize conversational AI using Dialogflow integrated with Looker.
- Collaborate with contact center teams for CVP and ICM integration.
- Conduct testing and maintain documentation for AI solutions.
- Enhance user experience and stakeholder alignment through feedback and analytics.
Job Requirements:
- 3–6 years of experience in Dialogflow development with Looker integration.
- Robust understanding of CVP, ICM, and contact center technologies.
- Proficiency in conversational AI design and agile methodology.
- Excellent communication and problem-solving skills.
📌 Lead I - Software Testing (Thiruvananthapuram)
🏢 UST
📍 Thiruvananthapuram
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