We are seeking an experienced Learning & Development Manager with a strong background in building high-performance marketing organizations and developing leadership capabilities across all levels, including senior management and C-level executives.

The ideal candidate will be responsible for designing and executing enterprise-wide learning strategies that enhance marketing effectiveness, strengthen leadership capabilities, drive organizational transformation, and support business growth. This role requires expertise in modern learning methodologies, executive coaching, capability frameworks, digital learning ecosystems, AI-enabled learning solutions, and performance consulting.

The individual should have a proven track record of partnering with business leaders to translate business priorities into measurable capability-building initiatives.

Key Responsibilities

- Develop and implement a comprehensive learning and capability strategy aligned with organizational goals, growth objectives, and future workforce requirements.
- Partner closely with C-level executives, business leaders, and functional heads to identify capability gaps and design targeted learning interventions.
- Lead capability-building initiatives for Marketing, Performance Marketing, E-commerce, Growth, CRM, Analytics, Creative, Product, and Leadership teams.
- Design and deploy competency frameworks, skill matrices, career progression pathways, and succession-readiness programs across functions.
- Create and execute leadership development programs for managers, senior leaders, and executive leadership teams.
- Deliver executive coaching, leadership workshops, strategic thinking programs, communication effectiveness sessions, and change leadership interventions.
- Build structured onboarding, induction, and assimilation programs to accelerate productivity and improve employee experience.
- Establish learning academies, certification programs, and role-based learning journeys for business-critical functions.
- Leverage modern instructional design methodologies including ADDIE, SAM, Design Thinking, Adult Learning Principles, Experiential Learning, and Microlearning frameworks.
- Drive adoption of digital learning platforms, Learning Management Systems (LMS), Learning Experience Platforms (LXP), and AI-powered learning solutions.




- Integrate emerging technologies such as Generative AI, adaptive learning, personalized learning paths, gamification, simulations, and immersive learning experiences into capability-building initiatives.
- Develop assessment frameworks, capability diagnostics, and learning effectiveness measurement mechanisms to evaluate business impact.
- Utilize learning analytics, data visualization, and workforce insights to measure learning ROI and support strategic decision-making.
- Facilitate workshops, leadership retreats, assessment centers, development centers, and organizational capability programs.
- Collaborate with external consultants, training partners, universities, certification providers, and subject matter experts to deliver specialized learning interventions.
- Drive organizational development initiatives related to culture transformation, employee engagement, leadership effectiveness, talent development, and performance excellence.
- Build knowledge management frameworks and foster a continuous learning culture across the organization.
- Ensure learning interventions contribute to measurable outcomes such as productivity improvement, leadership readiness, employee retention, capability enhancement, and business performance.
- Manage annual learning budgets, vendor relationships, learning governance, and capability-building roadmaps.

Qualification

- Bachelor's degree in Human Resources, Business Administration, Psychology, Organizational Development, Marketing, or a related discipline, Master's degree preferred.
- 7-12 years of experience in Learning & Development, Organizational Development, Talent Development, Capability Building, Leadership Development, or Executive Coaching.
- Demonstrated experience designing and implementing enterprise-level learning strategies in high-growth, D2C, E-commerce, Digital, Technology, Consumer, or Marketing-driven organizations.
- Strong experience working directly with senior leadership teams,



business heads, and C-level executives.
- Deep understanding of modern marketing functions including Performance Marketing, Digital Marketing, E-commerce, CRM, Marketplace Management, Analytics, Customer Acquisition, Retention, and Growth Marketing.
- Expertise in instructional design methodologies, adult learning theories, competency frameworks, capability assessments, and learning architecture.
- Hands-on experience with Learning Management Systems (LMS), Learning Experience Platforms (LXP), content authoring tools, digital learning technologies, and AI-enabled learning platforms.
- Strong facilitation, presentation, executive coaching, stakeholder management, consulting, and influencing skills.
- Experience in learning analytics, capability measurement, workforce planning, talent development, and ROI evaluation.
- Knowledge of psychometric assessments, behavioral profiling tools, leadership assessments, and organizational diagnostics will be an added advantage.
- Relevant certifications in Learning & Development, Executive Coaching, Organizational Development, Instructional Design, Leadership Development, Digital Learning, or Behavioral Assessments are preferred.
- Proven ability to influence senior stakeholders and drive learning initiatives that create measurable business impact.

Benefits

- Market-leading pay rates.
- Performance-based incentives.
- 95% of management promoted from within.
- Service recognition awards.
- Energetic, motivated international team.
- Regular performance recognition awards.
- Fantastic social events.

Comfort Click is a proud equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, sexual orientation, or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting us at [email protected].

📌 L&D Manager (Hyderabad)
🏢 Comfort Click Softech
📍 Hyderabad