LAM - Claims (Pune)

LAM - Claims (Pune)

31 Jul
|
EXL
|
Pune

31 Jul

EXL

Pune

Excellent English communication skills – written and spoken

Experience in client management (handing client queries over email and voice)

Achieve team productivity and quality goals

Participate in training initiatives to develop knowledge

Integrate procedural changes into daily routine

Support other team members in meeting service expectations

Aid in training of others, as needed

Provide coaching and feedback to team members to enable them to improve their performance.

Assist recent hires such that they are productive on the floor in the shortest possible time frame.

Handle escalations.

Provide inputs on process and system to the team members

Ensure compliance with internal policies and procedures, external regulations and information security standards

Staffing allocation, work distribution, compliance and/or operations goals.

📌 LAM - Claims (Pune)
🏢 EXL
📍 Pune

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