Looking for Lab Manager Operations [ISO/IEC 17025 Certified Preferred] Notice Period : Immediate to 30 days max Location : Chennai, Maraimalai Nagar Exp: 5-8 Years Bachelors Degree in Engineering Primary Job Responsibilities: 1.

Test Activity Management: Plan, schedule, and monitor all testing activities to ensure timely execution and optimal utilization of resources. 2.

Customer

Coordination &

- Communication: Manage test slot bookings, provide status updates, and handle customer queries, clarifications, and escalations.
- Program &
- SRF Management: Review and approve SRFs, ensure proper sample tracking, and monitor execution of test programs as per requirements. 4.

Internal Coordination: Coordinate with operations, delivery, finance, and sales teams to ensure smooth execution and alignment of test programs. 5.

Maintenance Management: Plan and oversee preventive and breakdown maintenance; coordinate with AMC/service teams to ensure minimal downtime. 6.

Quality Management: Implement and monitor quality objectives, ensure compliance with standards (ISO/IEC), and maintain overall lab quality systems.

- Non-Conformance Handling: Identify, document, and manage non-conforming work; perform root cause analysis and implement CAPA. 8.

Calibration Management: Plan and ensure timely calibration of all equipment and instruments; maintain records and traceability.

- Resource &
- Shift Management: Allocate manpower, manage shifts, and ensure availability of skilled resources for uninterrupted operations. 10.

Test Report Management: Review, verify, and approve test reports ensuring accuracy, completeness, and compliance with requirements.11.

Technical Oversight: Provide guidance on test setup, execution, troubleshooting, and ensure correct data recording and interpretation.

- Performance &
- Training: Identify training needs, evaluate team performance, and ensure competency development.
- Data &
- Documentation Management: Ensure proper maintenance of records, logbooks, utilization data, and audit readiness.




- Safety &
- Compliance: Ensure adherence to safety protocols, proper handling of equipment, and safe working conditions in the lab. 15.

Customer

Satisfaction &

- Issue Resolution: Address customer complaints, minimize delays, and ensure timely delivery of services. 16.

Continuous Improvement: Drive initiatives to improve efficiency, reduce downtime, and enhance quality and productivity.

Other expectations

- Accountability: Take full ownership of lab operations, team performance, and deliverables.
- Proactivity: Identify potential risks/issues and implement preventive actions.
- Team Collaboration: Ensure seamless coordination across teams and shifts.
- Professionalism: Uphold organizational values, quality standards, and customer commitment in all activities. Qualification &

Skills Required: 1.

Experience: 5–8 years of experience in testing laboratories / quality / environmental testing, with exposure to lab operations and team management 2. 3.

Educational Qualification: Bachelor's degree in engineering or a related technical field Leadership &

- Team Management: Strong ability to manage teams, allocate resources, and drive performance 4.

Technical Knowledge: Valuable understanding of testing standards, lab operations, and quality systems (ISO/IEC 17025 preferred) 5. Quality &

- Compliance: Knowledge of quality assurance principles, calibration practices, and non-conformance handling 6. Planning &
- Coordination: Strong skills in scheduling, program management, and cross- functional coordination 7.

Customer Handling: Ability to communicate with customers, manage expectations, and handle escalations 8.

Maintenance Awareness: Basic understanding of equipment maintenance, AMC coordination, and troubleshooting 9.

Computer Skills: Proficiency in Microsoft Office, ERP systems, and lab data management tools 10. Data &

- Documentation: Strong capability in report review, documentation control, and record management 11. Problem-Solving Skills: Ability to perform root cause analysis and implement corrective actions

📌 Laboratory Operations Manager (Chennai)
🏢 startuphr.consulting
📍 Chennai