Job title

Key Account Manager

Company name

Mitigata™ - Full-Stack Cyber Resilience

Job location

Bengaluru, Karnataka, India (On-site)

About the company

Mitigata is a pioneer in Smart Cyber Insurance. At the nexus of innovation and security, we are steadfast in our commitment to safeguarding businesses from burgeoning cyber threats and aiding them in navigating the intricate landscape of Cyber Security. Our distinctive approach amalgamates cutting-edge Cyber Insurance solutions with an unmatched suite of security services, ensuring our clients can pivot their focus on propelling their core business endeavours forward, resting assured in their digital safety.

As the Key Account Manager for Partnership, Growth, and Sales, you will be responsible for managing and nurturing key client relationships, identifying growth opportunities, and driving sales revenue. You will be a crucial link between our organisation and our valued clients, ensuring their needs are met while fostering long-term partnerships.

Responsibilities

Serve as the primary point of contact for key clients, understanding their business objectives and challenges.

Build and maintain strong, trust-based relationships with clients, ensuring client satisfaction and retention.

Conduct regular check-ins and reviews to assess client needs and provide solutions.

Partnership Development

Identify and pursue strategic partnership opportunities with key clients to enhance mutual growth and success.

Collaborate with cross-functional teams to develop and execute partnership strategies.





Negotiate and finalise partnership agreements, ensuring they align with the company's goals

Sales Growth

Develop and execute sales strategies to meet or exceed revenue targets.

Identify upsell and cross-sell opportunities within key accounts to maximise sales.

Analyse market trends and competitor activities to identify potential areas for growth.

Account Planning

Develop account plans for key clients, outlining objectives, strategies, and action plans.

Monitor and track account performance against set goals and KPIs.

Provide regular reports and updates to the management team.

Customer Advocacy

Act as a customer advocate within the organisation, ensuring that client feedback and needs are considered in product development and service improvements.

Resolve any client concerns or issues in a timely and effective manner.

Qualifications

Proven track record of at least 2 years in key account management, partnership development, and sales within banking, insurance, finance industries.

Bachelor's degree in Business, Marketing, or a related field (MBA preferred).

Solid understanding of client relationship management and sales processes.

Excellent communication, negotiation, and presentation skills.

Ability to analyse data, identify trends, and make data-driven decisions.

Results-oriented with a focus on achieving and exceeding targets.

Strong organisational skills and the ability to manage multiple projects simultaneously.

Proficiency in CRM software and Microsoft Office Suite.

📌 Key Account Manager (Bengaluru)
🏢 Mitigata - Full-Stack Cyber Resilience
📍 Bengaluru