Hiring: Key Account Manager (KAM) | Strategic Partnerships & Business Growth ETPL (Ekta Telecommunication Pvt. Ltd.) is a trusted infrastructure solutions provider delivering end-to-end services across EV Charging Infrastructure, Telecom Infrastructure, Turnkey Projects, and Research & Consulting. By combining high-quality infrastructure products with solid on-ground execution capabilities, ETPL enables reliable, scalable, and future-ready infrastructure solutions across India.

We are looking for a highly driven and customer-focused Key Account Manager to manage strategic customer relationships, drive business growth, and create long-term value for both customers and the organization.

Experience Required: 5+Years

Preferred Background: B2B Client Handling, Key Account Management, Client Relationship Management, Lead Generation, premium/luxury sales

Working days: 6 days What we are offering

- Direct exposure to CXO-level stakeholders and key industry decision-makers.
- Opportunities to drive business growth in India's rapidly expanding EV and infrastructure sector.
- A fast-paced, entrepreneurial environment that rewards initiative, leadership, and results.
- Earn an opportunity to grow in a high-performance, entrepreneurial culture. Key Responsibilities
- Own and manage strategic customer accounts across the EV Infrastructure ecosystem.




- Build and nurture long-term partnerships with customers while developing strong relationships with CXO-level stakeholders and decision-makers.
- Act as a trusted advisor and primary point of contact for company key accounts.
- Drive customer retention, satisfaction, and account growth through proactive relationship management.
- Generate new business opportunities through lead generation, industry networking, and strategic partnerships.
- Identify opportunities for upselling, cross-selling, and expansion across new projects, geographies, and service offerings.
- Lead customer discussions, business reviews, commercial negotiations, and account growth initiatives.
- Collaborate with internal teams to ensure successful project execution and fulfillment of customer commitments.
- Monitor customer expectations, address challenges proactively, and ensure a seamless customer experience. What We're Looking For

Strong stakeholder management, communication, negotiation, and relationship-building skills.

Experience working with senior leadership and CXO-level stakeholders.

A business-owner mindset with a focus on growth, accountability, and customer success.

Experience in EV, Telecom, EPC, Infrastructure, Energy, or related industries will be an advantage.

Excellent communicator and ambitious.

Open to travel~25% travelling involved. ? Interested candidates can share their profile at [email protected], (phone hidden)

📌 Key Account Manager- Customer Success (Gurugram)
🏢 Ekta Telecommunication
📍 Gurugram