- Call customers to remind them of EMI due dates and follow up until payment is received
- Explain payment options and consequences of delayed payments
- Coordinate with field collection team for doorstep collection requests
- Update call records and collection status in the system as per process
Job Requirements:
- Minimum 12th pass with 6+ months of experience or Graduate fresher
- Transparent verbal communication and basic computer knowledge
- Typing speed of 15+ words per minute
- Willingness to work in shifts and achieve monthly collection targets
📌 Junior Operator - North (Gurugram)
🏢 home credit
📍 Gurugram
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