- Managed patient appointment coordination and follow-ups and handled referral management to ensure a seamless patient scheduling process.
- Utilizing electronic health record (EHR) systems and scheduling software to manage patient data efficiently.
- Communicating with patients, internal teams, and any stakeholders to ensure smooth operations and enhanced service experiences.
- Ensure accurate data entry and maintain confidentiality of sensitive information.
- Support the healthcare team in managing patient information and appointment details.