- Perform Jira or Jira Service Desk migrations, including data transfer, system configuration, and integration.
- Configure Jira projects, issue types, workflows, screens, permissions, and notification schemes to align with business needs.
- Develop, maintain, and optimize custom scripts using tools such as ScriptRunner.
- Manage and troubleshoot Jira-related issues, ensuring smooth system operation and high availability.
- Collaborate with multiple teams to gather requirements and implement tailored Jira solutions.
- Provide user support, guidance, and training for Jira best practices.
- Maintain documentation using Confluence and Excel for system processes and configurations.
- Stay updated with the latest Jira features, plugins (e.g., Insights, ScriptRunner), and industry best practices.




- Ensure Jira harmonization across projects and departments.

Required Skills & Experience:

- Proven experience in Jira administration, including migration, configuration, and scripting.
- In-depth understanding of Jira's core functionality, plugins, and API integration.
- Hands-on experience with scripting languages such as Groovy, Python, or JavaScript.
- Robust problem-solving and analytical skills with a focus on process optimization.
- Experience documenting processes using Confluence and managing data in Excel.
- Jira certification is an advantage.

📌 Jira Administrator (Bengaluru)
🏢 GSR Business Services
📍 Bengaluru