31 Jul
|
Weekday AI
|
Bengaluru
31 Jul
Weekday AI
Bengaluru
This role is for one of the Weekday's clients
Salary range: Rs 700000 - Rs 1600000 (ie INR 7 - 16 LPA)
Min Experience: 4+ years
Location: Bengaluru, Bhagalpur, Bihar, India, Darbhanga, Bihar, India, Sambalpur, Odisha, India, Cuttak, Pune, Nashik, Maharashtra, India, Jodhpur, Rajasthan, India, Hyderabad, Telangana, India, Dehradun, Uttarakhand, India, Asansol, West Bengal, India, Moradabad, Uttar Pradesh, India, Jaipur, Rajasthan, India JobType: full-time
Key ResponsibilitiesStore Operations
Manage the day-to-day operations of the showroom while ensuring adherence to established SOPs and operational standards. Maintain high visual merchandising, cleanliness, and overall showroom presentation. Ensure smooth store operations with a focus on customer satisfaction and service excellence. Sales & Business Performance
Drive showroom sales and achieve revenue, profitability, and growth targets. Monitor key business metrics including conversion rates, customer retention, inventory turnover, and sales performance. Develop and implement local sales initiatives to maximize footfall and business growth. Execute promotional campaigns and support in-store marketing activities.
Financial
Management
Own the showroom P&L; and ensure optimal utilization of operational budgets. Monitor revenue, expenses, and profitability while identifying opportunities to improve financial performance. Support budgeting, forecasting, and business planning activities. Inventory & Operations Control
Ensure accurate inventory management, stock reconciliation, and loss prevention. Monitor inventory movement and optimize stock levels to improve inventory turnover. Coordinate with supply chain and merchandising teams to maintain product availability. Team Leadership
Lead, motivate, and develop the showroom team to deliver exceptional customer experiences. Set performance goals,
conduct regular performance reviews, and provide coaching and mentoring. Support recruitment, onboarding, employee engagement, and retention initiatives. Identify training needs and facilitate continuous learning and skill development.
Customer
Experience
Build robust customer relationships and ensure a premium shopping experience. Resolve customer concerns promptly while maintaining high service standards. Drive customer loyalty, repeat business, and long-term retention. Compliance & Process Excellence
Ensure compliance with company policies, operational procedures, and retail standards. Promote continuous improvement across store operations and business processes. Maintain accurate operational reports and business performance dashboards.
Required
Qualifications
Bachelor's degree in Business, Retail Management, Commerce, or a related field. Proven experience managing a retail showroom, preferably within the jewellery or luxury retail industry. Strong knowledge of retail operations, sales management, inventory control, and customer service.
Experience managing store profitability and P&L.; Excellent leadership, communication, and team management skills. Strong analytical and problem-solving abilities. Customer-focused mindset with the ability to deliver outstanding service.
Preferred
Qualifications
Experience in jewellery retail or luxury retail. Strong understanding of showroom operations and visual merchandising.
Experience planning and executing in-store marketing activities. Familiarity with retail POS and inventory management systems. Must-have Skills
Store Management Retail Operations Sales Management P&L; Management Team Leadership Customer Relationship Management Inventory Management Good-to-have Skills
Jewellery Sales Luxury Retail Visual Merchandising Customer Retention Retail Marketing Business Development
📌 Jewellery Store Manager (Bengaluru)
🏢 Weekday AI
📍 Bengaluru