Asset Management

Maintain a comprehensive inventory of all IT assets, including hardware, software licenses, cloud services, and peripherals.

Track asset lifecycle, depreciation, and disposal in accordance with company policies.

Ensure systems are updated with real-time asset records using UEMMDM tools.

IT Vendor Management

Establish and maintain relationships with IT vendors and service providers.

Negotiate contracts, service level agreements (SLAs), and pricing to ensure cost-effective services.

Monitor vendor performance and address any service-related issues promptly.

Cloud and IT Infrastructure

Manage and administer cloud platforms, with a solid understanding of SaaS/IaaS tools and services.

Experience in managing and securing Google Workspace (Gmail, Drive, Admin Console, etc.).

Set up and maintain Unified Endpoint Management (UEM) or Mobile Device Management (MDM) solutions.

Configure and remotely manage access points (AP) and wireless networks for seamless connectivity.

Email and Drive Backup for Exit:

Implement and oversee procedures for data backup and secure access management for departing employees.

Ensure protection and compliance of all company data during exits and transitions.

IT Issue Resolution (Software)

Provide technical support and troubleshooting for software-related issues.

Collaborate with end-users to ensure minimal disruption to business operations.

IT Issue Resolution and Vendor Coordination (Hardware):

Manage hardware-related issues and coordinate with external vendors for repairs and maintenance.

Ensure timely resolution to reduce equipment downtime.

IT Procurement & Vendor Negotiations:





Collaborate with procurement for sourcing IT equipment.

Negotiate favorable pricing and service terms for new purchases and repairs.

Biometric Systems Management

Supervise and maintain biometric attendance systems to ensure operational reliability and data accuracy.

Troubleshoot sync or access issues and liaise with vendors as needed.

Qualifications

Bachelor’s degree in Information Technology, Computer Science, or a related field.

At least 7 years of proven experience in IT management or a similar role.

Strong knowledge of IT asset and vendor management, procurement, and contract negotiation.

Hands-on experience with Google Workspace administration and cloud tools.

Proficiency in troubleshooting both software and hardware issues.

Experience in setting up and managing UEM or MDM platforms.

Familiarity with remote management of APs and biometric systems is an advantage.

Strong communication, leadership, and organizational skills.

Requirements

Ownership: built / implemented vs only support

End-to-end IT infra exposure (servers, network, security, assets)

Tools used (asset mgmt, ticketing, MDM/UEM, security)

Setup-from-scratch experience (office, branch, startup)

Scale handled (users, assets, SLAs)

Security depth (MFA, EDR, firewall, compliance)

Cloud exposure & future readiness (AWS / Azure)

OS (Windows, macOS, Linux)

Process (tickets, SLA, documentation, vendors)

Communication & stakeholder handling

Team handling (if any)

UEM / MDM

UEM/MDM tool used: JumpCloud

Hands-on experience with setup and migration

Knowledge of devices enrolled under MDM

- Policies enforced via MDM: MFA

📌 IT Manager (New Delhi)
🏢 Sociowash
📍 New Delhi