Desktop & User Support

- Provide first-level support for desktops, laptops, and peripheral devices.
- Install and configure operating systems including Windows, Linux, and macOS.
- Perform regular updates, patches, and system performance checks.

Network & Firewall

- Troubleshoot basic network issues involving firewalls, switches, and Wi-Fi access points.
- Manage MAC binding and control user-level network access.
- Monitor internet usage, coordinate with ISPs, and ensure network availability.

Email & Collaboration Tools

- Configure and troubleshoot email services such as GSuite, Webmail, and cPanel.
- Support VPN setups, and handle data backups and restores.
- Assist users with issues related to calendar sync, email access, and authentication.

System Administration

- Manage DNS, DHCP, and perform basic network configurations.
- Support user authentication, single sign-on (SSO), and ensure security compliance.
- Maintain inventory and asset records for all IT equipment.

Backup & Security

- Implement and monitor regular backup schedules.
- Perform data recovery as needed and restore user data.
- Ensure endpoint and user-level security best practices are followed.

📌 IT Executive (Noida)
🏢 ValueCoders
📍 Noida