Your Tasks

- Ensure the smooth operation of global internal Communication & Collaboration IT services, with a focus on E-Mail service
- Manage and maintain global communication and collaboration platforms such as Microsoft Exchange and peripheral systems
- Monitor system performance and implement necessary updates and patches according to ITIL standards
- Document features and changes for administrators and end users through manuals and SOPs (Standard Operating Procedures)
- Provide second- and third-level support to end-users for communication and collaboration tools
- Align with other IT teams to integrate communication tools with other systems
- Collaborate as part of a global IT Communication & Collaboration service team

Your Qualifications

- Bachelor's degree in Computer Science, Information Technology, or a related field
- 2–4 years of proven experience in application operation,



maintenance, and troubleshooting of Microsoft Exchange (on-premises), including related services such as Mail Archive, Active Directory, and Load Balancing
- Deep knowledge of PowerShell scripting is required
- In-depth skills related to the application lifecycle, including security and maintenance procedures for Microsoft Applications and the M365 workplace
- Proven experience with service management tools like ServiceNow
- Relevant certifications are a plus (e.g., Microsoft Certified, ITIL Certified)
- Strong global communication and collaboration skills
- Fluent English, spoken and written
- High motivation to expand personal know-how and independently drive tasks

📌 IT Expert For MS Exchange mail (Bengaluru)
🏢 Rohde Schwarz
📍 Bengaluru