Spes Manning Solutions is exclusively hiring for a Customer Support Executive to join our dynamic and rapidly growing BPO team. We are looking for enthusiastic, customer-centric individuals who are passionate about delivering an exceptional customer experience. This is a unique opportunity for both fresh graduates and experienced professionals to build a successful career in an international voice process environment.

Key Responsibilities

- Handle inbound and outbound customer calls with professionalism and courtesy.
- Resolve customer queries and issues quickly and efficiently over the phone.
- Maintain accurate records of all customer interactions and transactions.
- Follow communication scripts and guidelines when handling different topics to ensure consistency.
- Ensure customer satisfaction and provide a high level of professional customer support.

Skills & Competencies

- Communication Skills:
- Excellent verbal and written communication skills in English are mandatory.
- The ability to articulate clearly and effectively to an international customer base.
- A confident and positive tone of voice.
- Technical & Professional Skills:
- Basic computer proficiency,



including the ability to navigate multiple systems simultaneously.
- Familiarity with CRM software or other customer service tools is a plus.
- A positive attitude and a robust willingness to learn and adapt.
- The ability to work independently and as part of a team.

Qualifications

- Education:
- 10+2 (Intermediate) / Any Graduate (any stream).
- Experience:
- Candidates with prior experience in an international BPO environment will be preferred and compensated accordingly.
- Freshers are highly encouraged to apply.

Compensation & Benefits

- Salary:
- Package for Freshers up to ₹3.5 LPA.
- Package for Candidates with relevant experience up to ₹6.5 LPA.
- Benefits:
- Competitive salary and performance-based incentives.
- Paid training will be provided to all new hires.
- A friendly, supportive, and dynamic work environment.
- Significant career growth opportunities.
- Shift:
- Rotational Shifts (5 days working in a week).

How to Apply

To apply for this exclusive hiring opportunity, please send your updated resume directly to:

HR ISHA

- Phone: (phone hidden)
- Email: [HIDDEN TEXT]

📌 International Voice Process (Pune)
🏢 Spes Manning
📍 Pune