- Make outbound calls to international clients to provide product or service information.
- Resolve client inquiries and issues through effective communication and problem-solving skills.
- Maintain and update customer databases with accurate and timely information.
- Meet or exceed daily, weekly, and monthly call targets and performance metrics.
- Follow up with clients to ensure satisfaction and address any further needs.
- Collaborate with team members to improve overall service delivery.
Qualifications
- High school diploma or equivalent; bachelor's degree preferred.
- Previous experience in an outbound call center or customer service role.
- Robust verbal and written communication skills.
- Ability to work flexible hours to accommodate international time zones.
- Strong problem-solving and conflict-resolution skills.
- Proficient in basic computer applications and CRM software.
📌 International Outbound Verification Voice Process (Pune)
🏢 Devploy Technologies
📍 Pune
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.