Roles & responsibilities

- Respond to customer complaints in a qualified manner; attempt to resolve complaints successfully in accordance with established guidelines.
- Support through Voice and Chat.
- Candidate should have at least 6 months experience in International Voice Process.
- Carry sales or customer support experience is a plus.
- Previous relevant experience in chat and voice.
- Ability to build rapport with the customer.
- Ability to overcome objections and ask for business.

Preferred candidate profile:

- Must be fluent in English
- Excellent Communication can Apply
- Both freshers and experienced can apply
- Only Graduate can apply
- 24/7 shifts and rotational week offs (5 days working a week)
- Two-way cab facility is provided based on transport boundary.
- Candidate who is comfortable working from office can apply
- Need Immediate Joiners only
- No virtual Interview is available
- Out of station candidates are Strictly not eligible
- Pursuing education candidates are strictly not eligible

📌 International Non-Voice process (Bengaluru)
🏢 IntouchCX
📍 Bengaluru