Job DescriptionHiring: Customer Support Specialist – Thai Language | Jaipur | 10–11 LPA

NLocation: Jaipur

NExperience: 6 Months – 1 Year (Customer Support/BPO)

NWork Mode: Work From Office / Work From Home (as per business requirement)

NWorking Days: 5.5 Days a Week

NWe are looking for Thai-speaking Customer Support Specialists who are passionate about delivering exceptional customer service and providing support to international customers.

NKey Responsibilities:

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- Handle customer queries via Voice, Email, and Chat.
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- Resolve customer issueswhile ensuring a high level of customer satisfaction.
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- Document customer interactions accurately in the CRM system.
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- Meet performance metrics such as AHT, FCR, and CSAT.
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- Escalate complex issuesto the appropriate internal teams when required.
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nRequired Skills:

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- C1 Level proficiency in Thai (written and spoken) is mandatory.
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- Good communication skills in English.
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- 6 months to 1 year of experience in International Customer Support/BPO.
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- Basic knowledge of CRM tools and MS Office.
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- Comfortable working in a rapid-paced, customer-focused environment.
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- Willingness to work in rotational shifts and a 5.5-day workweek.
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nEligibility:

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- Graduate in any discipline.
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- Undergraduates with relevant customer support experience may also be considered.
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nWhy Join Us?

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- Competitive salary package.
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- Comprehensive training and development.
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- Global work environment.
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- Excellent career growthopportunities.
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nInterested candidates can share their updated resume or reach out directly for more details.

[email protected]

📌 International Customer Service (Shahpura)
🏢 JMD Technologies
📍 Shahpura