BrightCHAMPS is a holistic skill-building and learning platform on a mission to bridge the gap between traditional education and the real-world skills kids need to thrive, offering expert-designed courses in Coding, Financial Literacy, Math, Robotics, AI, and Communication. Founded in 2020 by Ravi Bhushan, the company has rapidly expanded to over 30 countries, delivering 200,000 live classes every month, and is one of the fastest-growing EdTech companies in the world, teaching coding, robotics, financial literacy, and STEM skills to over a million children.
Role Overvie wBrightCHAMPS is looking for a detail-oriented and proactive Teacher Audit Intern to join the Quality Assurance team. This role is critical in maintaining the quality and consistency of live classes by tracking session attendance issues and identifying the root causes behind student drop-offs and missed sessions
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Key Responsibiliti
- esConduct daily Root Cause Analysis (RCA) for instances of student drop-offs during live sessio
- nsInvestigate and document reasons for students not joining scheduled sessio
- nsTrack patterns and trends across teachers, time slots, and student cohorts related to attendance issu
- esMaintain accurate records/reports of RCA findings for internal revi
- ewFlag recurring or high-impact issues to the QA/Operations team for corrective acti
- onCollaborate with teachers, academic counselors, and operations teams to gather context for drop-off/no-show cas
- esSupport the QA team in building insights that improve overall session quality and student retenti
on
Skills & Qualificati
- onsStrong analytical and problem-solving ski
- llsHigh attention to detail and consistency in daily report
- ingGood communication skills (written and verb
- al)Comfortable working with data in Excel/Google She
- etsAbility to work independently and meet daily deadli
- nesPrior experience or interest in EdTech, quality assurance, or education is a p
lus
What You'll
- GainHands-on exposure to quality assurance processes at one of the fastest-growing EdTech companies in the w
- orldInsight into student engagement patterns and retention strate
- giesOpportunity to work cross-functionally with academic and operations t
- eamsExperience contributing to a global platform serving students across 30 count