Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday, excluding public holidays
Work Mode: Work from Office
Location: IIDE Corporate Office, Lower Parel
Reports to: Manager – Sales
About IIDE:
IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
About the Role:
As the Sales Team Lead at Lower Parel, you will play a pivotal role in driving student enrollments and leading a high-performing team of sales counselors. This role involves managing day-to-day sales execution, monitoring performance, and ensuring process adherence while achieving individual and team revenue targets. You will actively contribute to lead conversion, coach team members, and collaborate with cross-functional teams to maintain high standards across the admissions and sales process.
What You’ll Do:
â Sales Target Achievement & Execution:
â Achieve assigned individual and team enrollment and revenue targets.
â Drive lead conversion through active calling, follow-ups, and deal closures.
â Monitor lead aging and ensure timely follow-ups by team members.
â Maintain hygiene and accuracy across the sales funnel.
â Sales Process Execution & Improvement:
â Execute sales strategies and campaigns as defined by sales leadership.
â Support cross-selling and upselling initiatives within the team.
â Share regular feedback on lead quality, student behaviour, and market trends.
â Ensure consistent and effective usage of CRM tools by the team.
â Team Supervision & Coaching:
â Lead, guide, and motivate a team of 5–10 sales counselors.
â Conduct regular coaching sessions on call quality, pitching, objection handling, and closures.
â Set daily and weekly activity goals and track individual performance.
â Support onboarding and training of new team members.
â Reporting & Quality Control:
â Track and report key performance metrics including conversions, productivity, and revenue.
â Conduct call audits and quality checks to maintain sales standards.
â Ensure proper lead allocation and utilisation through regular CRM audits.
â Collaboration & Support:
â Work closely with marketing teams to improve lead conversion and campaign outcomes.
â Contribute to continuous improvements in sales processes and team productivity.
â Take on additional responsibilities as assigned by sales leadership.
â Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
Who You Are:
â Must-Have:
â 3–5 years of experience in sales, inside sales, admissions, or business development, preferably in the education industry.
â Proven experience in achieving sales targets and driving revenue growth.
â Prior experience managing or mentoring sales teams.
â Strong communication, coaching, objection-handling, and stakeholder management skills.
â Data-driven mindset with the ability to monitor KPIs and optimize team performance.
â Familiarity with CRM tools and sales funnel management.
â Should Have:
â Experience in lead management, sales process optimization, and conversion improvement.
â Ability to analyze lead quality, market trends, and customer behavior to improve outcomes.
â Experience collaborating with marketing and cross-functional teams.
â Nice to Have:
â Prior experience in EdTech, higher education, or career counseling environments.
â Exposure to call quality audits and structured sales training programs.
â Certifications in sales, communication, or leadership development.
Why Join IIDE?
â Work with one of India’s fastest-growing digital education brands.
â Gain exposure to end-to-end student enrollment and sales operations.
â Collaborative and high-growth work environment.
â Opportunity to lead and shape a high-performing sales team.
â Career growth and learning opportunities in a dynamic EdTech ecosystem.
Who You’ll Thrive As
You’re someone who
â Thrives in a target-driven and fast-paced sales environment.
â Enjoys mentoring and engaging teams to achieve goals.
â Takes ownership and leads with accountability.
â Has a strong problem-solving mindset and attention to detail.
â Is proactive, adaptable, and focused on delivering exceptional student experiences.
📌 Inside Sales Team Lead (Mumbai)
🏢 iide
📍 Mumbai