Implementation Consultant : Professional Services Your location shall be - Bangalore, Karnataka. Open to work from Office .

Work Shifts : 4:00 PM to 1:00 AM IST Implement and manage a large volume portfolio of key customer accounts

Responsible for optimal solution design and ensure it meets the client’s business needs

Work closely with stakeholders within each customer account to identify their workflow processes and business challenges to create a Business Requirements document and project plan with the goal of a successful implementation of their chosen Replicon solution

Oversee successful implementation/configuration of Replicon’s product suite for each customer account by closely working with business analyst

Develop a strategy for each engagement by identifying their critical success criteria, measurable milestones, potential risks, and recommended plan of action

Work collaboratively with internal resources keeping the best interests of the customer (technical support, engineering, sales, etc.) and meeting project timelines

Participate in project planning activities, including defining detailed project tasks/activities

Ensure 100% quality on each delivery using standard testing methods, validation, and user acceptance testing

Translate the functional and technical requirements into business document. Responsible for preparing test scripts; training materials and maintaining required checklists

Responsible for overall project management, stakeholder management and customer management





Consistent engagement with various levels such as PMO, C Levels, IT, Operation heads at the customer end during engagement

Share best practices by providing not just product consulting but also a touch of business consulting (as required) based on the domain, industry, or region of the customer.

Qualifications : Bachelor’s Degree or equivalent work experience in the software industry

PMP, ITIL certification is a plus

Overall 8+ years of experience with 6+ years of solid consulting, customer delivery, Implementation experience of business software such as ERP, CRM, Payroll, HRIS, SAAS applications is a plus

Excellent business acumen and experience dealing with challenging situations

Experience working and communicating with C level executives and HR/Payroll heads

Experienced in handling multiple complex engagements simultaneously

Experience implementing multiple project configuration set up, with proven incorporation of structured planning and testing processes

Expertise in setting and managing customer expectations at enterprise level

Expertise in business processes, knowledge on system development, process improvements

Expertise in gathering business requirements, process flows and use cases

Expertise with modelling and mapping as-is and to-be business processes.

Engaged in integration touch points and understanding of emerging technologies

Excellent verbal and written communication skills

📌 Implementation Consultant (Bengaluru)
🏢 Deltek
📍 Bengaluru