Job Shop is one of India's leading recruitment partners, .
We are hiring enthusiastic and customer-focused candidates for an International Voice Process Customer Support role in Bengaluru. If you have excellent communication skills and are looking to build a career in the BPO industry, this is a great opportunity to join a leading MNC through Job Shop.
Roles & Responsibilities
- Handle inbound and outbound calls from international customers.
- Resolve customer queries and provide appropriate solutions.
- Deliver exceptional customer service while maintaining high customer satisfaction.
- Update customer information and interaction details in CRM systems.
- Meet quality, productivity, and service-level targets (SLAs).
Eligibility
- Freshers and experienced candidates are welcome to apply.
- Excellent English communication skills are mandatory.
- Basic computer knowledge and typing skills.
- Willingness to work in US/UK rotational shifts.
Salary
- Freshers: 21,000/month + Attractive Incentives + Other Benefits
- Experienced: 26,000/month + Attractive Incentives + Other Advantages
Benefits
- Two-way cab facility (as per company policy)
- Performance-based incentives
- Shift allowance
- Paid training and onboarding
- Health insurance
- 5-day work week
- Paid leaves and holidays
- Career growth opportunities with leading MNCs
- Employee rewards & recognition programs