:

The ideal candidate will be responsible for overseeing daily operations, ensuring a high level of customer service, managing sales targets, and leading a team to deliver an exceptional in-store experience for our clients. This is an exciting opportunity for a motivated professional to contribute to the growth and success of a leading jewellery brand.

Key Responsibilities

- Store Operations Management:

o Oversee day-to-day store operations, ensuring a smooth and efficient environment.

o Maintain the store layout and visual merchandising standards to showcase products attractively.

o Ensure store compliance with company policies, safety standards, and regulatory requirements.

- Sales and Revenue Generation:

o Drive sales and meet or exceed sales targets by motivating the team and implementing effective strategies.

o Monitor inventory levels and sales performance, making necessary adjustments to maximize profitability.

o Ensure the highest level of customer satisfaction by providing personalized service and addressing customer concerns.

- Team Leadership and Development:

o Lead, motivate, and manage a team of sales associates, providing training and guidance to enhance performance.

o Conduct regular team meetings and one-on-one reviews to ensure continuous improvement.

o Foster a positive work environment that encourages teamwork and a customer-

first mentality.

- Customer Relationship Management:

o Build and maintain strong customer relationships by delivering outstanding service.

o Resolve customer complaints and concerns in a timely and professional manner.

o Encourage repeat business through personalized follow-up and loyalty programs.

- Inventory and Stock Management:





o Ensure accurate inventory management and stock control, minimizing losses and shrinkage.

o Coordinate stock replenishment, and monitor product movement to ensure optimal stock levels.

o Oversee stock audits and manage stock-related discrepancies.

- Marketing and Promotion:

o Implement local marketing and promotional activities to increase footfall and sales.

o Ensure product knowledge and promotional materials are effectively communicated to customers and staff.

- Reporting and Administration:

o Prepare daily, weekly, and monthly reports on sales, expenses, and other key performance indicators (KPIs).

o Analyze sales data and customer feedback to identify trends and opportunities for improvement.

o Handle administrative tasks such as cash management, staff scheduling, and report submission.

Qualifications

 Minimum 5-7 years of experience in retail management, preferably in the jewellery or luxury goods industry.

 Bachelor’s degree in Business Administration, Retail Management, or related field.

 Strong leadership, communication, and interpersonal skills.

 Proven ability to drive sales and achieve targets in a competitive retail workplace.

 In-depth knowledge of inventory control, stock management, and store operations.

 Exceptional customer service and problem-solving skills.

 Ability to work flexible hours, including weekends and holidays, as required.

Skills

 Leadership and team management.

 Sales and revenue optimization.

 Customer relationship management.

 Inventory and stock control.

 Excellent communication and negotiation skills.

 Proficient in MS Office and POS systems.

Compensation

Competitive salary with performance-based incentives.

📌 Immediate Hiring For the Position of Store Manager / Store Head For Balangir,Bhawanipatna,Bargarh,Puri,Bhubaneswar
🏢 RECEX
📍 Puri