31 Jul
|
MyTravaly Worldwide Travel Technology
|
Bengaluru
31 Jul
MyTravaly Worldwide Travel Technology
Bengaluru
About MyTravaly
MyTravaly Worldwide Travel Technology Pvt. Ltd. is a travel technology company empowering hotels and travelers through innovative solutions, including hotel booking, Property Management Systems (PMS), booking engines, payment solutions, and business growth tools. Our mission is to help independent hotels grow while making travel more accessible worldwide.
Position Summary
The HR & Operations Manager will oversee all human resource functions and office operations at the Bengaluru Head Office. This role is responsible for building a high-performance work culture, ensuring compliance with company policies, improving operational efficiency, and supporting the company's rapid growth.
Key Responsibilities
Human Resources
- Manage the complete employee lifecycle, including recruitment, onboarding, confirmation, transfers, promotions, and exit formalities.
- Develop and implement HR policies, SOPs, and employee handbooks.
- Maintain employee records and ensure statutory compliance.
- Coordinate performance management, probation reviews, and annual appraisals.
- Handle attendance, leave management, payroll coordination, and HR documentation.
- Resolve employee grievances and foster a positive workplace culture.
- Plan employee engagement, learning, and development initiatives.
- Ensure compliance with labour laws, PF, ESIC, PT, and other statutory requirements.
- Support leadership in organizational planning and workforce development.
Operations
- Oversee day-to-day operations of the Bengaluru Head Office.
- Ensure smooth coordination between departments and timely execution of company initiatives.
- Monitor office administration, facilities, vendor management, and procurement.
- Improve operational processes and establish measurable KPIs.
- Ensure compliance with company policies and operational standards.
- Coordinate internal meetings, documentation, and reporting.
- Manage office budgets, inventory, and administrative resources.
- Support implementation of current systems and operational improvements.
Leadership & People Management
- Lead and mentor the HR and Administration team.
- Build a culture of accountability, ownership, professionalism, and continuous improvement.
- Collaborate with department heads to address workforce planning and operational challenges.
- Provide regular reports and strategic recommendations to the Founder & CEO.
- Ability to work in a fast-paced startup environment.
- Proficiency in Microsoft Office and Google Workspace.
Requirements
- Bachelor's degree in Human Resources, Business Administration, Management, or a related field.
- MBA/PGDM in HR or Operations is preferred.
- 5–8 years of experience in HR and operations, preferably in startups, technology, hospitality, or service industries.
- Experience managing teams and cross-functional operations.
- Required Skills
- Strong knowledge of Indian labour laws and HR best practices.
- Experience with HRMS, payroll coordination, and performance management systems.
- Excellent leadership, communication, and interpersonal skills.
- Strong organisational and problem-solving abilities.
- High level of integrity and confidentiality.
Key Performance Indicators (KPIs)
- Time-to-hire and quality of hiring.
- Employee retention and engagement.
- Timely completion of onboarding and probation processes.
- Attendance and payroll accuracy.
- HR compliance and statutory adherence.
- Office operational efficiency.
- Policy implementation and process improvement.
- Employee satisfaction and grievance resolution.
- Budget adherence and administrative cost optimisation.
Benefits
What We Offer
- Opportunity to work directly with the Founder and leadership team.
- A dynamic, entrepreneurial, and growth-oriented work environment.
- Career advancement opportunities within a rapidly growing global travel technology company.
- Competitive salary with performance-based incentives.
- Professional development and leadership opportunities.
📌 HR & Operations Manager (Bengaluru)
🏢 MyTravaly Worldwide Travel Technology
📍 Bengaluru