Roles and Responsibility

- Responds to inquiries about employee benefit programs, including life, health, and disability insurance.
- Ensures appropriate documentation is prepared for new hire transactions and existing employee changes.
- Answers questions about various benefits-related mailings and communications.
- May perform research to resolve problems.
- Continuously improves day-to-day activities and processes.
- Leads a team of junior co-workers and sets daily operational objectives.

Job Requirements

- Knowledge base typically acquired from a skilled/university degree.
- Proficient in executing established standards and works independently within set frames.
- Develops own knowledge, shares best practices, and develops relevant/appropriate solutions.




- Ability to be a formal team leader of more junior co-workers.
- Strong communication and problem-solving skills.
- Familiarity with CRM/IT Enabled Services/BPO industry.

About Company TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading company in the CRM/ IT Enabled Services/BPO industry, offering a range of employee benefit programs and services.

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

📌 HR Help Desk Representative II (Gurugram)
🏢 TP
📍 Gurugram