Job Title: Waitress - F&B; Service

Reports To: Asst. Restaurant Manager / Restaurant Manager

Department: F&B; Service

Location: Muscat, Oman

Multi-Cuisine Restaurant – Waitress, Muscat, Oman

Job Summary:

We are looking for a friendly, professional, and customer-focused Waitress to provide excellent food and beverage service to our guests. The ideal candidate should ensure customer satisfaction, maintain cleanliness, and uphold the restaurant’s service standards.

Key Responsibilities:

- Greet customers promptly and courteously as they arrive.
- Present menus and explain daily specials, if applicable.
- Take accurate food and beverage orders and relay them to the kitchen and bar staff.
- Serve food and drinks in a timely manner.
- Check in with guests to ensure satisfaction with each course.
- Address customer questions or concerns with professionalism and escalate when necessary.




- Explicit and reset tables for the next guests.
- Handle payments accurately and process transactions using the POS system.
- Maintain cleanliness and organization in the dining area.
- Follow all health and safety regulations.
- Collaborate with team members to ensure smooth restaurant operations.

Qualifications:

- Diploma in Hospitality Industry
- Previous restaurant or hospitality experience preferred.
- Excellent communication and customer service skills.
- Ability to work efficiently in a fast-paced environment.
- Positive attitude and professional appearance.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to stand and walk for extended periods.

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