We are looking for an experienced Business Development professional to drive client acquisition for BPO/Contact Centre projects. The candidate will be responsible for identifying and acquiring Government and Corporate clients, securing new BPO projects, and leading the complete project setup from business closure to operational launch.
Key Responsibilities:
- Acquire new BPO, Contact Centre, and Customer Support projects.
- Generate business from Government Departments, PSUs, Corporates, and Private Organizations.
- Conduct client meetings, presentations, and commercial negotiations.
- Manage the complete project lifecycle, including client onboarding, BPO setup, recruitment, infrastructure coordination,
and project go-live.
- Build and maintain long-term client relationships.
- Achieve business growth and revenue targets.
Requirements:
- 10+ years of Business Development experience in the BPO/ITES/Contact Centre industry.
- Proven experience in acquiring Government and Corporate BPO projects.
- Robust communication, negotiation, and stakeholder management skills.
- Ability to manage projects end-to-end from acquisition to execution.
Preferred: Experience with Government helpline, e-Governance, Citizen Support, Tele-Law, Agriculture, or similar public sector projects.
📌 Head - Business Development & BPO Projects (Noida)
🏢 Mount Talent Consulting
📍 Noida
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