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- Work Location: Sholinganallur
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- Designation: Associate/ Analyst
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- Process: Inbound Call
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- Experience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 7 yrs
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- Education Eligibility:
12th Pass / Any Graduate / Postgraduate
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nKey Responsibilities:
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- Respond to clientqueries via voice & written communication, ensuring accurate and timely resolutions
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- Handle inquiries related to products, services, data, and client accounts
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- Manage multiple client queries efficiently using workflow tools
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- Maintain accurate records of customer interactions in internal systems
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- Collaborate with internal teams to resolve client issues effectively
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- Ensure client satisfaction with service excellence and a customer-first approach
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nRegards
nJudith
📌 Hcltech Is Hiring For International Contact Center - Senior Process Associate And Analyst On 22nd To (India)
🏢 HCLTech
📍 India
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