Monitor and improve quality standards for Banking Collections, conduct call audits, perform RCA, provide feedback and coaching to teams, ensure process compliance, and drive continuous quality improvement.
Required Candidate profile
2–5 years of experience in Banking/BPO Quality, hands-on experience with RCA, Quality Parameters, QA Audits, good communication, Excel knowledge.
Whatsapp your CV to HR Dhruv - 98983 31457
Perks and benefits
Performance Incentives
Growth opportunities Opportunities
📌 HDB Finance : Quality Supervisor / Training Supervisor | Collection (Chennai)
🏢 Hirva Hr Solutions
📍 Chennai
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