We are seeking a highly motivated ARGO Teller Consultant with 5-11 years of banking technology experience to support teller transformation initiatives. The ideal candidate is a proactive go-getter who can think beyond standard implementations, drive process improvements, and collaborate effectively with business and technology teams to deliver seamless branch banking experiences.
Responsibilities :
- Lead the implementation, configuration, and enhancement of the ARGO Teller platform.
- Analyze current teller operations and recommend process improvements and automation opportunities.
- Collaborate with branch operations, business users, and technology teams to gather and validate requirements.
- Support integration with core banking systems, payment platforms, authentication, and downstream applications.
- Participate in migration, testing, UAT, production rollout, and hypercare activities.
- Troubleshoot production issues and recommend long-term solutions.
- Prepare functional documentation, training materials,
and conduct knowledge transfer sessions.
- Drive continuous improvement by identifying innovative approaches to enhance branch efficiency and customer experience.
Mandatory Skills :
- 5 to 11 years of experience in banking technology, specifically in teller or branch banking solutions.
- Hands-on experience with ARGO Teller implementations or similar teller platforms.
- Strong understanding of retail banking and branch operations.
- Experience in system integrations, APIs, and banking middleware.
- Exposure to Agile delivery methodologies.
- Excellent stakeholder management and communication skills.
Preferred Skills :
- Self-driven and proactive with strong ownership.
- Innovative thinker who challenges conventional approaches.
- Strong analytical and problem-solving mindset.
- Ability to work independently in a dynamic transformation environment.
- Quick learner with a passion for up-to-date banking technologies.
Deal Breaker Skill : Experience with ArgoCD is required.