Guest Service Associate - F&B Service (Chennai)

Guest Service Associate - F&B Service (Chennai)

31 Jul
|
Pullman Hotels u0026 Resorts
|
Chennai

31 Jul

Pullman Hotels u0026 Resorts

Chennai

Company Description Pullman Chennai Anna Salai offers 232 stylish rooms, a swimming pool, fitness center, spa, two signature dining venues, versatile banquet spaces, boardrooms, and social lounges-ideal for business and leisure travelers. The hotel is perfectly equipped to host a wide range of MICE events, featuring versatile modular venues that can accommodate up to 400 guests, from intimate meetings to grand celebrations.

Perform opening/closing side duties as assigned and set all tables according to standards and procedures

Deliver F&B; services in accordance to departmental standards and procedures

Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

Greet all patrons warmly upon arrival at the door and escort them to the table

Ensure that all food & beverage are served according to service standard

Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons’ table at the correct temperature





Try to remember individual patron’s names and their preferences to extend a personalized service

Up-sell and promote food and beverage offers at every available chance in order to maximize sales revenue. Cross sell other dining venue when outlet is full

Thank all patrons for patronizing the outlet upon their departure

Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area

Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

Report any complaints, incidents or other irregularities to management

Assist other Food & Beverage outlets with their operations during peak times or when required Qualifications Bachelor degree or Diploma in hotel management

Additional certification(s) in Food & Beverage will be an advantage

Good reading, writing and oral proficiency in English language

Ability to speak other languages and basic understanding of local languages will be an advantage

No experience is required Additional Information WHAT IS IN IT FOR YOU:

Come As You Are

Work With Purpose

Grow, Learn and Enjoy

Explore Limitless Possibilities

📌 Guest Service Associate - F&B Service (Chennai)
🏢 Pullman Hotels u0026 Resorts
📍 Chennai

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