We are looking for a Guest Relations Executive (GRE) for a full-time, in office role in Greater Noida. The GRE will be responsible for ensuring a welcoming and professional experience for residents, visitors, and clients at residential and commercial facilities.
Key responsibilities include:
- Welcome and assist residents, visitors, and guests.
- Manage the reception/front desk and maintain visitor records.
- Handle phone calls, inquiries, and visitor access.
- Coordinate with housekeeping, maintenance, and security teams to resolve concerns promptly.
- Maintain a clean, organized, and professional reception area.
- Address guest queries and complaints with a courteous and solution-oriented approach.
- Ensure compliance with safety, security, and facility policies.
- Support day-to-day administrative and front office activities.
Qualifications
- Excellent communication and interpersonal skills.
- Experience in guest relations, customer service, front office, or receptionist roles.
- Professional appearance and customer-focused attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic knowledge of MS Office,MS Excel and email.
- Experience in residential societies, commercial buildings, hotels, or facility management is preferred.
- Minimum qualification: Graduation in any field.