Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most significant challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose.

We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do

Our Global Learning & Development (L&D;) Operations function is a key enabler of our firm’s success, ensuring learning programs are delivered with quality, consistency, and scalability across regions and cohorts. You will execute defined learning operations processes with high accuracy to ensure learner lifecycle integrity, timely communications, and reliable systems and data.

Responsibilities

Process enrollments, rosters, and learner communications accurately

Maintain LMS records and learner data integrity

Support ticket/inbox management and respond to standard queries





Run standard reports and complete administrative close-out tasks

Follow established operational playbooks and SLAs

Escalate data, system, or process issues promptly What You'll Bring

1-3 years relevant experience in operations, coordination, or admin roles

Fluency in English (additional languages a plus)

Comfort working with systems and data (e.g., LMS, spreadsheets)

Strong reliability and customer-service mindset

Ability to work across time zones as needed Who You'll Work With

You will work with Learning Operations Coordinators, Delivery colleagues, program owners, and learners to maintain accurate operations execution and timely service. Additional info

You’re Good At

Attention to detail and consistent process execution

Explicit and timely operational communication

Working effectively in structured workflows

Managing deadlines and routine priorities

Learning systems and tools quickly Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer.

Click here for more information on E-Verify.

📌 Global L&D Assistant (Gurugram)
🏢 Boston Consulting Group
📍 Gurugram