Spes Manning Solutions is actively hiring for a Global Customer Support role to join our International UK and US Process. This is a fantastic opportunity for both freshers and experienced candidates to be part of a energetic team. You will be responsible for providing exceptional service to our global clients through a Voice and Blended process, ensuring a positive experience with every interaction.
Responsibilities
- Handle inbound and outbound international customer calls or chats in a professional and timely manner.
- Resolve customer concerns efficiently, providing accurate and helpful information.
- Maintain accurate records of all customer interactions.
- Follow communication scripts, guidelines, and procedures to ensure a consistent standard of service.
- Meet performance benchmarks for quality, productivity, and accuracy.
Work Schedule & Perks
- Salary Package: Up to ₹6.5 LPA,
with an in-hand salary ranging from ₹20,000 to ₹49,000, plus attractive performance-based incentives.
- Schedule: Enjoy a 5-day working schedule with 2 rotational offs.
- Shifts: Work in rotational shifts for the UK and US processes.
- Transport: A complimentary both-way cab facility is provided for your convenience.
Requirements
- We welcome freshers as well as experienced candidates.
- Excellent communication skills are essential.
- A positive attitude and a passion for customer support.
- Immediate joiners are required.
How to Apply
No charges involved in the hiring process. If you are interested, reach out to us today!