About Kimberlite Partners LLC Kimberlite Partners is the industry leader in creating enabling and managing Managed Services offerings for Solution Providers and Software Publishers using our proven Managed Application Consulting MAC TM approach Additionally leveraging our own time-tested MAC playbook we deliver a high touch high quality and extremely flexible NetSuite managed service called DiamondCare TM Founded in 2020 by the executive leadership team of Demand Solutions Group DSG the 1 NetSuite Solution Provider before acquisition by NetSuite and then the founding executive leadership team behind the hyper-growth and highly successful MAC solution Advanced Customer Support ACS Kimberlite Partners is a few years young and looking for the next set of key individuals to help us scale the company to meet the demand of our current offerings and the formation of our new offerings Specifically the FC is accountable for delighting Customers by helping them optimally leverage their investment in NetSuite products by identifying and driving closure on smaller non-project work-packets The FC works with additional named and or shared resources to uncover recent ways to leverage NetSuite that meets or exceeds their expectations This need is a 6 month contract role Essential Duties and Responsibilities Building Resilient Solutions Hands-on remediation of identified Customer NetSuite enhancements including but not limited to application configuration of fields forms roles permissions searches reporting light SuiteFlow and unit testing of scripted solutions and integrations Renewals Delight Customer to ensure renewal at end of contracted term Partners with Sales as expiration approaches to showcase historic and planned value Compliance Ensures all required Subscription Service Name methodologies and processes are followed in accordance with the standards set forth by Company Promotes Work closely with Sales to promote license and service expansions including identification of potential Statement of Work based Projects to increase Customer lifetime value CLV of our customers Essential Skills Education and Work Experience Bachelor s degree in computer science engineering or related field is preferred A combination of at least 5 years of experience in relevant industry business practices business consulting and or technical consulting desired In addition the following are critical skills required or desired where noted to perform well in this position strong experience with ARM and ZAB Zone Advanced Billing Strong project management and task time coordination is required Excellent written and spoken communication skills Solid presentation skills great at developing rapport with customers Recognizing new business opportunities in existing account base Experience presenting to facilitating meetings and group discussions Proficiency with project-based tools such as Word Excel PowerPoint Solid analytical skills 3 years of sustained hands-on experience with Netsuite required 3 years of customer-facing functional consulting required NetSuite ERP Consultant certified a plus Vertical domain expertise in Software and Services a strong plus This is a remote position Open to US or India If in India - must be available to work CST US Hours - 6 30pm-3 30AM Powered by JazzHR